Return Policy

At Ivaan Information Technology, we strive to provide high-quality digital products, including web apps and mobile apps. However, we understand that there may be situations where you need to request a return or refund. This policy outlines the terms and conditions for returning our digital products.

Eligibility for Returns & Refunds

As our products are digital in nature, we offer refunds under the following conditions

Technical Issues

If the product does not function as described and our support team is unable to resolve the issue.

Unauthorized Purchase

If a purchase was made fraudulently or without the account owner’s consent.

Non-Delivery

If you do not receive the product within the specified delivery time due to system errors.

Note: Refund requests must be submitted within 7 days of purchase to be considered.

Non-Refundable Cases

We do not offer refunds in the following situations

Change of Mind

Refunds are not applicable if you decide you no longer want the product.

Incorrect Purchase

If you accidentally bought the wrong product and did not review the details beforehand.

Compatibility Issues

It is the buyer’s responsibility to check system requirements before purchasing.

Customized & Modified Products

If the product has been customized or altered after purchase.

How to Request a Refund?

To request a refund, follow these steps

Provide Necessary Information Share proof of the issue (screenshots, error logs, etc.).

Review Process Our team will evaluate your request within 3-5 business days.

Approval & Refund If approved, your refund will be processed via the original payment method.

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Ivaan Information Technology

Sonia Colony, Ambala City,
Haryana, PinCode : 134003
+91-8278478000
+91-8278479000

info@ivaaninformationtechnology.com